quote:

Originally posted by wildcamper:
I will jaw with you more tommorrow, but one mod you post that is not possible. Is the Digital thermostat that can control a polar cub. Not possible, better think about this statement.

Everything else, not a problem and in stock. Sands the two 20lb. tanks.


Please, lets talk truth and not fiction. Whole reason I have to respond.

Might want to check your facts a little better before you call someone a liar. Coleman makes a version of this thermostat for a single zone and it WILL IN FACT control a Polar Cub with a heat strip as well as the LP furnace. Since it doesn't come as a package deal you need to order the A/C unit minus plenum, the correct interior plenum (with heat strip) and the thermostat. I would think that it shouldn't be all that hard to figure out for a company that claims they

quote:

Originally posted by wildcamper: "build the most technologically advanced pop-up on the market"

. At least once they learn how to use another technologically advanced thing called the Internet to do a product search.

Here is a pic of it installed in my current camper and I had it on my last camper as well.

quote:

Originally posted by Trails2004:
I have been called many things but never a politican- That is an interesting choice of words- for which I have seen you use before.

As I suggested in a previous post on RV.net you should pay a little more attention to detail before replying. Even a not-very-careful reread will show that I DIDN'T call YOU anything, I merely suggested that hallmark might want to lay off the smear tactics. Now if your above statement is meant to be taken literally and you truly feel I called YOU a politician then it would appear that you are the owner of hallmark since that is the only way my words could be construed as applying to you personally. It would go a long way towards explaining your rabidly pro-hallmark stance as well. I have used the same turn of phrase before (with both times being aimed at the company and not an individual) since I feel it is very apropos to the subject at hand. Is there some problem with my reuse of my own words? Do I need to report myself..to me, for plagiarism?

quote:

Originally posted by Trails2004:
Can you provide a similar customer service experience? It is really nice to know that Hallmark will stand behind it's work even if you are not the original owner.

Since it wasn't me and I don't have the owners permission I am not free to post other peoples issues or results but I know enough to be confident that ANY issue I (or another owner) has will be taken care of.

quote:

Originally posted by Trails2004:
I do not fault anyone or any manufacture for problems with a glue-on rubber roof- as this is inherent to the design and application (glue does not last forever and neither does rubber) that is why they make repair kits and roof coating.

True but 3 years is a VERY short time to have a problem and is indicative of sloppy assembly. My previous Bounder had a rubber roof and even after almost 10 years in the blistering desert sun was in as good a shape (albeit slightly chalked) as when it was installed.

quote:

Originally posted by Trails2004:
I'm a firm believer in Hallmark as they have treated me with diginty and respect. I understand that you are firm supporter and a person who is willing (and perhaps compensated?) to provide your camper as a model for potential customers in California. It also is interesting that Mr. Ward recently commented in an interview with TCM's (Truck Camper Magazine) Gordon White last August

"While I talked to Bob in the front office later in the day, a potential customer called from California. Bob gave him the name and phone number of a nearby Outfitter owner for the potential customer to visit. Bob then told me that this Outfitter owner had sold about eighty Outfitters over the years."...

Here is a link for the complete interview
http://www.truckcampermagazine.com/index.php?option=com...iew&id=244&Itemid=34


I'm not really sure you should throw stones-

Sorry to disappoint but despite your innuendo and clumsy attempt to impugn my character, that is a different guy and he lives in San Diego. He is in fact the owner that showed me his camper when we were deciding what to buy. AFAIK he also doesn't post on (or even monitor) these boards. While I don't know his current arraignment with Outfitter, I was aware at the time that he was being compensated for showing us his camper but even so he was totally honest about both its' good and bad points, something NO salesman would do.

Since Outfitter has no dealers (as you well know) I see nothing wrong with an owner being compensated for their time if they agree to show off their camper to a perspective buyer (it runs at least a couple hours), since the compensation is for their time and NOT contingent on a camper being sold. I HIGHLY doubt owners of ANY other brands would turn this arraignment down if it was offered to them. To date I haven't received anything for the times I have shown mine but then I haven't asked for it either, though if I was being asked to do it as often as the owner in the article I'm sure I would have. Truth be told I don't show my camper all that much since I live in the middle-of-no-where. I am usually contacted by people AFTER they have made up their mind to purchase for more info on the options/mods I had done to mine.

Since we are on the subject you brought up, how much free work did you get done in exchange for your loyal support? Seems pretty strong and vocal for just a free re-caulk job on a used camper. Though the source of your loyalty becomes pretty apparent if, as your comments at the beginning of your reply seem to assert, you are indeed the owner of hallmark.

Well I guess we could go back and forth on the roof- but I wont. Not an innendo just an observation TCM commented on a Outfitter owner in California- and you live in California and offer demos. I believe if you where paid for your demo- then you would be considered an agent of the company.

As I have stated before, Hallmark provides some of the best products and customer service in the industry. I apperciate the fact that I'm not a number or a serial number, but a customer that purchased one of their products. If the product has a warranty issue then they will take care of it. I will always carry the water for a company that supports their customers.

Details- Does this look familar? I believe this is from your owners group( by the way when did Outfitter start selling campers in syria)?
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Steve_in_29
Owner-Site Expert

--------------------------------------------------------------------------------

We are pretty much always ready to show our camper to interested parties, though we are kind of out in the middle of nowhere (last gas for 120 miles) in Twentynine Palms, CA.

Shoot me a PM or e-mail to set something up.

_________________
2007 Apex9.5
Heavily optioned & mod'd/270W solar/Solar Boost 2000e/4 AGMs/dual H2000i's/2KW Prosine/TorkLifts/Quick Loads/dual 20lb LP/electric roof

2007 Ford F350
Highline/SRW/SC/LB/4x4/6.0/auto (no airbags or other suspension mods needed)
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Edit

Phew I certainly would not want to be in same ranks as most of the politicans today. My mis-read and my apologies.

This message has been edited. Last edited by: Trails2004,

quote:

Originally posted by Steve_in_29:
Though the source of your loyalty becomes pretty apparent if, as your comments at the beginning of your reply seem to assert, you are indeed the owner of hallmark.

You need to help me with this one?? Did you perhaps forget the letter A ??

"Hello Camper69

I do own a Hallmark camper. My wife and I purchased a very clean 2004 Cuchara from a local RV Dealer".......


I know it is all in the details

quote:

Originally posted by Trails2004:
Well I guess we could go back and forth on the roof- but I wont.

Especially since while it does show they stand behind their product, it's hard to spin them offering to fix a manufacturing defect as an endorsement of their quality.

quote:

Originally posted by Trails2004:
Not an innendo just an observation TCM commented on a Outfitter owner in California- and you live in California and offer demos. I believe if you where paid for your demo- then you would be considered an agent of the company.

You might want to look up the meaning of "innuendo" before you state you didn't mean it. Those pesky details again.

Well sorry to bust your bubble (and attempt at deductive reasoning) but I'm not the only Outfitter owner in CA. As I already explained the guy Bob mentioned in TCM lives in San Diego and doesn't even get on these forums.

So let me get this straight, if you spent several hours of your time showing off your camper and, irregardless of whether the person bought a camper, hallmark offered to give you $50 as compensation for your time, you feel that you would then be an agent (salesman?) of hallmark and subsequently unable to give an unbiased appraisal of their campers from then on? Seems someone places a rather low value on their integrity.

Utilizing your same logic, how is it that "you" accepting free repairs on your camper is any different in your mind then someone being compensated for their time for showing their camper? You didn't start posting about the how great hallmark was until after they resealed your roof for free ($100ish value), while Outfitter owners such as myself have long been extolling their virtues even without any compensation being offered, so who is the real agent here?

quote:

Originally posted by Trails2004:
As I have stated before, Hallmark provides some of the best products and customer service in the industry. I apperciate the fact that I'm not a number or a serial number, but a customer that purchased one of their products. If the product has a warranty issue then they will take care of it. I will always carry the water for a company that supports their customers.

Well I'm glad that you like your camper so much that you feel the need to post unsolicited(?) comments about how great they are (though the word "advertisement" does spring to mind). It makes one wonder what happened to give you such a rabid anti-Outfitter stance, especially since you don't mention any experience, or even contact, with them in any of your posts. What makes you assume that Outfitter's service is any different then hallmarks? Especially in light of the fact that of the two companies stated warranties, Outfitter's is the better one.

quote:

Originally posted by Trails2004:
Details- Does this look familar? I believe this is from your owners group( by the way when did Outfitter start selling campers in syria)?
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Steve_in_29
Owner-Site Expert

--------------------------------------------------------------------------------

We are pretty much always ready to show our camper to interested parties, though we are kind of out in the middle of nowhere (last gas for 120 miles) in Twentynine Palms, CA.

Shoot me a PM or e-mail to set something up.

_________________
2007 Apex9.5
Heavily optioned & mod'd/270W solar/Solar Boost 2000e/4 AGMs/dual H2000i's/2KW Prosine/TorkLifts/Quick Loads/dual 20lb LP/electric roof

2007 Ford F350
Highline/SRW/SC/LB/4x4/6.0/auto (no airbags or other suspension mods needed)
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Yes that is my post from Outfitter's "Owners Group" forum, so what's your point? If you noticed there are several other owners that make the same offer on that thread. I enjoy showing off my camper, meeting new people and discussing campers in general so what's the problem.

You seem to love your camper so much that I doubt you wouldn't post the same offer if hallmark had the same kind of forum.

quote:

Originally posted by Trails2004:
Edit

Phew I certainly would not want to be in same ranks as most of the politicans today. My mis-read and my apologies.

Strange you had to add this as an after thought.

Happy Holidays Steve,

Again, you are always welcome at hallmark mfg.

I'm sure Brad and his camper will be fine as his rubber roof problem is cosmetic and not structural. This is the beauty of our new carbon fiber roof. It's perfect every time.

I'm also sure that if I got to see your camper I could find defects to pick on as well. We shall leave that until you visit, or our paths cross.

Oh, and I'm doing a piece on our heated and insulated holding tanks. You'll have to keep any eye out for that on our web site. They work very nicely.

quote:

Originally posted by Trails2004:

quote:

Originally posted by Steve_in_29:
Though the source of your loyalty becomes pretty apparent if, as your comments at the beginning of your reply seem to assert, you are indeed the owner of hallmark.

You need to help me with this one?? Did you perhaps forget the letter A ??

"Hello Camper69

I do own a Hallmark camper. My wife and I purchased a very clean 2004 Cuchara from a local RV Dealer".......


I know it is all in the details

I forgot nothing and said exactly what I meant. If you carefully reread the part of my post concerning your taking my comments about hallmark personally you should see what I was getting at. As you say it's all in the details and once again you should pay more attention to them.

quote:

Originally posted by wildcamper:
Happy Holidays Steve,

Again, you are always welcome at hallmark mfg.

We actually had the intention of stopping in back in June while we waited to take delivery of our new camper but ended up spending too much time at ER. Maybe one of these days I will stop in but with the animosity hallmark (and you in particular) have shown towards me over the years I wonder how pleasant (or worthwhile) a visit it would truly be. I also note your total lack of apology for calling me a liar about the thermostat, so apparently even being proven wrong (with a picture to back it up) isn't enough to get you to admit your errors.

quote:

I'm sure Brad and his camper will be fine as his rubber roof problem is cosmetic and not structural. This is the beauty of our new carbon fiber roof. It's perfect every time.

I have never said it was a structural issue, merely that it was a manufacturing defect and that the offer of a free repair of such wasn't exactly high praise. I do agree that the carbon fiber roof will alleviate the problem of workers that can't operate a glue gun and roller properly.

quote:

I'm also sure that if I got to see your camper I could find defects to pick on as well. We shall leave that until you visit, or our paths cross.

I have never claimed that my camper (or Outfitters in general) were totally problem free. But I also don't go around trying to give people the idea that the competition is going to fall apart, as hallmark has done concerning the cabovers of Outfitters. By the way the Outfitter owner that had the cosmetic crack that hallmark has been referencing as proof of the alleged structural problem, recently updated his site (the one you were sending people to without his knowledge) to reflect the fact that it turned out to be a non-issue after all and to express his satisfaction with how the matter was handled by Outfitter.

quote:

Oh, and I'm doing a piece on our heated and insulated holding tanks. You'll have to keep any eye out for that on our web site. They work very nicely.

With the proper design I'm sure they will work just fine. Again if you care to reread all of my posts (on here and other forums) you will find that I have NEVER said that hallmark didn't build a good camper, I merely take exception to the false and/or misleading statements made by yourself and others. Which is why I have repeatedly suggested that hallmark sell their product on its own merits and drop the underhanded tactics, misleading statements and the use of fake owners to post glowing recommendations. It really does reflect badly on your company's integrity and as you have seen on RV.net turned at least a couple of potential customers away.

Again Steve,

You are always welcome at hallmark.

I do detect gilt however. No worries, I forgive you, but I won’t let you get away with misleading the consumer. You should stop by some time, as I do have much to share with you.

Happy Holidays Steve

quote:

Originally posted by wildcamper:
Again Steve,

You are always welcome at hallmark.

I do detect gilt however. No worries, I forgive you, but I won’t let you get away with misleading the consumer. You should stop by some time, as I do have much to share with you.

Happy Holidays Steve

"gilt(?)" ..."forgive me"??

I guess it might be harder then I thought to do a visit to hallmark, since apparently they don't reside on the same plane of reality as everyone else.