I have 12 volt power and I have disconnected the shore power. When I turn the switch off, nothing happens. I do not hear the solenoid click or the propane detector beep and I still have 12v power..

Could this happen if the switch that triggers when you change from gen power to shore power is stuck? I have had a problem before where I turned off the generator and connect to shore power but have no 110v power.

Clarification please...

Are you saying that with shore power disconnected, the genny is not running, and you turn off your 12V battery disconnect, there is still 12V power to the house?

Yes, exactly. The switch is not turning off the 12v system.

Low battery voltage?

My old dead batteries would make the switch act funny....

Some of the aux. battery relays have fuses for the actuating circuit built into the relay itself. They are standard automotive fuses and are mounted on the front of the relay itself

I -think- that relay (solenoid) is energized all the time 12V is supplied to the house. If it won't disconnect, then either the switch is not working or the contacts are stuck in the solenoid.

Give it a sharp rap with something insulated (electrical tape wrapped around a wrench) while an accomplice keeps the switch in the off position.

We have seen many cases of a bad battery bank bridging solenoid, but I don't think anybody has reported one of these causing trouble.

Stoney: I am not sure where the aux battery relay is located?

John: Also, I am not sure where you are suggesting I give it a "sharp rap"? Are you talking about the silver box in the electrical compartment where the shore power cable connects?

Thanks for your suggestions.

Not sure about where yours is located, but mine is in the electrical bay behind a metal 'box.' There are two solenoids in very close proximity - one is the battery bank bridging solenoid, the other is the house disconnect. They can be identified by operating the 'Battery Boost' switch - the one that clicks is the bridging solenoid.

If you aren't a 'hands on' guy, let a dealer or service business troubleshoot.

Moneypaul

A sharp rap on "the silver box" (aka transfer switch) in the electrical compartment can help with your problem of not having power when you plug in the 120v shore cord. But that has nothing to do with your 12v problem. BTW -- when you plug into shore power when running on generator power (or vice versa) you should turn off high power loads like ac, etc. That will save lots of wear and tear on the contacts inside the transfer switch.

I believe John has you on the right track in looking for a small round solenoid that operates the 12v battery disconnect. It is possible the disconnect doesn't work due to low power, but more likely the switch or associated solenoid is bad. It shouldn't be an expensive fix even if you have to have a service tech do it.

Paul,

I would think my '05 38R and your '06 38J are virtually identical in chassis layout. My batteries are under the entrance steps (top step unlatches and removes). Inboard of the batteries is a panel that covers the solenoid. My "AUX BATT" on/off switch is next to the steps and when operated you can hear the clicking of the solenoid under the steps.

The "silver box" in the electrical compartment is the transfer switch.